Privacy Policy

At Krestores, we are committed to protecting your privacy and ensuring that your personal information is handled securely. This Privacy Policy explains how we collect, use, and protect your information when you use our website or services.

1. Information We Collect

When you visit our website or make a purchase, we may collect the following types of information:

  • Personal Information – Name, email address, phone number, billing and shipping addresses.

  • Payment Information – Credit/debit card details, mobile money payment details (handled securely by our payment partners).

  • Order Information – Items purchased, order history, and preferences.

  • Technical Information – IP address, browser type, device information, and website usage data.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders.

  • Provide customer support and respond to inquiries.

  • Improve our website, products, and services.

  • Send updates, promotions, and marketing messages (you can opt-out anytime).

  • Prevent fraudulent transactions and ensure website security.

3. Sharing of Information

We do not sell or rent your personal data. However, we may share your information with:

  • Delivery partners to ensure your orders are delivered.

  • Payment processors to handle secure transactions.

  • Law enforcement if required by law to comply with legal obligations.

4. Data Security

We implement strict security measures to protect your information. However, while we take precautions, no online transmission is 100% secure. We encourage users to protect their accounts by using strong passwords.

5. Cookies and Tracking Technologies

We use cookies to improve your shopping experience, track website traffic, and offer personalized recommendations. You can manage your cookie preferences in your browser settings.

6. Your Rights

You have the right to:

  • Access, update, or delete your personal information.

  • Opt-out of marketing communications.

  • Request a copy of the data we hold about you.

7. Updates to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page, and your continued use of our website means you accept these changes

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